facebook About QuestNS | Affordable & Convenient | Outsourced Medical Billing

Why partner with us

About our company

We help your practice grow with outsourced medical billing.

Meet our leadership team

Adam Nager

Adam Nager

Founder | CEO

Years Experience: 24 years

Hi, I’m Adam.

When you’re running a medical practice, medical billing can feel like another hassle on your long list of to-dos.

We serve healthcare providers nationwide and are here to assist you in getting medical reimbursements faster with fewer rejections. Our passion is freeing healthcare providers, like you, from the administrative burden and stress of the health care system. We’re here to reduce your stress and return your focus to your patients.

Contact us for a free analysis or give us a call at (888) 783-7818. We look forward to helping you and your team adjust to the benefits of outsourced medical billing.

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Adam Nager, Founder & CEO

Mi-Ran Park-Wong

Mi-Ran Park-Wong

Director of Operations & Human Resources

Years Experience
Medical Billing: 6 years
Human Resources: 14 years

Specialty Focus: As a Director of Operations for medical billing, I specialize in Revenue Cycle Management (RCM). My focus is to oversee the strategic, long-term financial health and maximize cash flow for providers.

Education: Bachelor of Science & Master of Science

“A consistent billing concern that I come across when onboarding a new client is the number of unworked denials. Denials come across daily and when these are not worked the numbers grow to a point where it becomes very overwhelming. Due to the practices overwhelm, money is left on the table especially for high dollar claims. Many times, the denials are very simple and the claim has a demographic error. Our goal is to submit a clean submit. We trend out the denial reasons to help the practice manager work with their providers and front desk staff.”

“The biggest common pitfalls that I see all across provider offices are front end rejections. These would include inaccurate patient information, failing to verify insurance and obtaining prior authorization. These unfortunately equate to a huge loss of revenue.”

Nancy Cintron

Sr Account Manager

Years Experience: 46 years

Specialty Focus: Accounts Receivable.

Education: AA, Sciences

“I have handled many major issues for clients and employers over the years. One of my biggest accomplishments was while working for a practice that had 180 providers and I was the sole collector for all UHC products. The AR under UHC was the lowest in the company. I have also set up a review department for a new insurance group and assisted with mergers of practices, handling contracting, credentialing, and training.”

“I think one of the major issues with new clients is that the previous collector was allowed to have payments sent to their address or a box that they had access to. I like to think my clients have a grasp of what is happening and that they have a bit of control and know what is going on with the AR, payments, trends.”

Sandra

Years Experience: 28 years

Specialty Focus: I specialize in full Revenue Cycle Management. I work with a lot of mental health, geriatrics and women’s health services.

Education: Associates Degree in Accounting

“I take an aggressive approach to appeals and hold my work to MGMA standards across the board. I’ve spent many years in A/R and genuinely enjoy it — especially staying current with evolving guidelines and adapting our processes as the rules change.”

“I enjoy partnering with providers on their billing protocols and processes so they can stay focused on serving their patients. I take pride in working through claims diligently; maximizing revenue, minimizing denials, and keeping the process beneficial for everyone involved. Collaboration and communication are the foundation of that work.”

Kristen Cote

Kristen Cote

Senior Account Manager

Years Experience: 25 years

Specialty Focus: Commercial insurance resolution and knowledge.

Education: Pursuing bachelors in Healthcare Administration and Data Analytics

“One of my clients was placed under prepayment audit by a large commercial payer; a status that can severely disrupt cash flow. I revamped their operations, retrained staff, and implemented automations to correct the issues driving the audit. The effort paid off: the payer lifted the audit.”

“One of the biggest obstacles I see is fear; practices assume they can’t push back on large commercial payers, and that a denial or an adverse result is final. It isn’t. My philosophy is that almost every determination is disputable, and persistent, well-supported challenges are what protect a practice’s revenue. I help clients replace that hesitation with the confidence to hold payers accountable.”

Vincent Payne

CFO

Years Experience: 40+ years

Specialty Focus: Healthcare Finance.

Marian Quinones

Controller

Years Experience: 20 years

Specialty Focus: Healthcare Accounting.

Awards & certifications

Let us be your trusted partner

Magnus Proud Sponsor

Magnus Proud Sponsor

kareo advisory board member 2016-1027

Kareo Advisory Board

Kareo premier partner

Kareo Connect Premiere Partner

10 most promising revenue cycle management soluton providers 2016

10 Most Promising Revenue Cycle Management Solution Providers

Healthcare Tech Recognition

Healthcare Tech Recognition

Healthcare Business Review Award

Healthcare Business Review Award

INC 5000 Fastest Growing Company

INC 5000 Fastest Growing Company

Take charge of lost revenue

How we can help

Medical billing

HIPAA compliance solution

EMR / EHR software

ICD-10 coding

Dedicated account managers

Monthly checkups

Other services

More than just medical billing

Keep your focus on your patients and leave the rest to us. We’re the one-stop-shop for your practice’s needs.

Powerful, easy-to-use

EMR software

Our software’s emphasis on flexible input options means that you can choose to manage your data in the way that is proven to work for you – not the way that someone else has decided is best.

Learn more

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Doctors in a line

Scale your practice

Virtual RNs

Our Virtual RNs become an extension of your team – train them as you would any other employee. They can support your support team or simply be a back-up to your front appointment desk.

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Get in-network faster

Contracting and credentialing services

Enrollment with some providers can take as much as 9 months. Let us get you contracted weeks or months faster while you focus on your practice.

Learn more

Doctor doing surgery

Nationwide provider

Serving clients in over 40 states

Map of the USA

Testimonials

What our clients are saying

"I would recommend Quest without reservation."

"We were a busy Urological group with four clinicians and had just been informed by our Medical Billing Service that they were closing their operation. We needed to associate with a new service quickly. We heard about Quest through our IPA, an organization where I am on the board. Quest was interested in working with more practices in our area and had a very good local and national reputation.
Adam and his team promptly visited with us. We had also met with other services but it became clear that Quest would be our choice. Quest was knowledgeable, hands-on, transparent, flexible, and ready to move ahead quickly. As promised, things did move ahead quickly and seamlessly.
Things have continued to work out well. In retrospect, Quest has been far superior to our previous billing service. It has been a pleasure to work with Adam and his team. I would recommend Quest without reservation."

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Roderick Crocker, MD

Urologist, Cambridge Urological Associates

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"Their expertise and dedication have significantly streamlined our billing processes."

"We are thrilled to share our exceptional experience partnering with Quest National Services for our patient medical billing needs. Their expertise and dedication have significantly streamlined our billing processes, allowing us to focus more on patient care.
Quest National Services consistently delivers accurate and timely billing, ensuring that our patients receive the best possible service. Their team is professional, responsive, and always ready to address any concerns or questions we have. This partnership has not only improved our operational efficiency but also enhanced our financial performance.
We highly recommend Quest National Services to any healthcare provider looking for a reliable and efficient medical billing partner. Their commitment to excellence and customer satisfaction is truly commendable."

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Amy H

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"Moving my billing needs to Quest National has been the best decision for my business that I have made!"

"Moving my billing needs to Quest National has been the best decision for my business that I have made! From the initial meeting communication has been outstanding. The team is knowledgeable, efficient and very timely. I could not be happier and I am recommending them to all my peers. Thank you Lesley and Nancy - I have gone back to seeing my patients and no longer have to worry or follow up on the billing part of my practice because QNS has me covered."

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Bridget Ratner

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"Quest provides excellent customer service, billing and accounts receivable management."

"Quest provides excellent customer service, billing and accounts receivable management. They have been a great partner to our company, Moore Medical Group for over 4 years."

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Simminate Green

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"…saving our practice tens of thousands of dollars."

"Quest National Services and Adam have been vital to the success of the Highland OBGYN practice. Quest National was able to take on our account in a very quick manner and has transitioned our practice from one software to another with little down time ultimately saving our practice tens of thousands of dollars. The team at Quest National have been the partners my growing OBGYN practice has needed. Most important for me is their ability to provide us redundancy when we otherwise wouldn’t have it. I couldn’t be more thankful for their dedication to our practice."

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Mark Lowney

OB/GYN, Southcoast Health

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"Worked with our existing software so that we didn’t have to make expensive changes"

"My husband and I have a small practice but we were looking for a medical billing company to consult us. We originally started with a local company with some satisfaction. However, our biggest problem was that they wanted us to change our existing EMR to software that they worked with. Quest National Services worked with our existing software so that we didn’t have to make expensive changes to our infrastructure. That saved us a lot of time and headache. I would definitely say that was one of the main reasons for why we switched and why we continue to work with Quest. As a small practice, they helped us without draining our resources."

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Ariana C.

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"They did a great job with our billing."

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Dr. Duncan Gill

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"Quest has made the process so transparent and allowed us to increase our profits"

"Our company made the decision to outsource our medical billing to Quest and we have been incredibly pleased with the results. The knowledge, dedication, and customer service provided by their team is truly first class!
When we came to Quest, we had a hard time recovering our A/R and ensuring the accuracy of our billing. Quest has made the process so transparent and allowed us to increase our profits, while also pointing out and assisting in areas of improvement.
I really appreciate the work of Nancy and her team, and the responsiveness of the CEO, Adam. They both always find the time to address any questions or problems we are having!"

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Joseph D.

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"Quest lowered our time in accounts receivable by close to two weeks"

"Quest has made a huge difference in our business, even within the limited amount of time that we’ve been using their services. We kept our current EMR and, in less than six months, Quest lowered our time in accounts receivable by close to two weeks! I couldn’t believe it. We’ve been very pleased with the services and responsiveness of their staff so far. We were able to get reimbursed faster which was so important. Moreover, Quest took over the burden of dealing with aging receivables so we could focus more on business. They offered so many options and services and we were able to find the perfect solution for us. Thanks to Adam and everyone at Quest!"

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Peter H.

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"I have been very impressed by professionalism."

"Working with Adam on consulting for out of network benefits. I have been very impressed by professionalism and explaining of very complex & confusing issues in easy terms."

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Katy Rivers

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"Quest has been a wonderful fit for our practice!"

"Quest has been a wonderful fit for our practice! The team there is well organized, hard working, knowledgeable, well-versed on billing practices and protocols. I highly recommend Quest to any organization looking to outsource this aspect of their practice."

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Heidi

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"An amazing group!"

"An amazing group! They have exceeded all of my expectations!"

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Bradley Morris, DC

Chiropractor

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"I was impressed almost immediately by their transparency and consistent communication."

"As an administrator of a multi specialty clinic, I was looking for a service that provided timely and consistent communication. I found in prior engagements with our prior 2 billing companies neither provided the level of communication or transparency our principals expected. When I was introduced to Quest I was impressed almost immediately by their transparency and consistent communication. We've been with them now 5 months and are so happy we made the move."

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Roger Prescott

Administrator, Multi-Specialty Clinic

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"I was pleasantly surprised at my change in cash flow and revenue."

"Absolutely fantastic medical billing company. The Quest team comes highly recommended and I look forward to doing business with them for a long time. I was a bit skeptic about working an outside medical billing company at first, but was pleasantly surprised at my change in cash flow and revenue."

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Mark Spencer

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"Quest will be a great associate."

"Adam Nager and the Quest National Services promised to help me and my practice when I needed a new billing service after my previous billing services shut down. They kept their word with personal, caring interest and were very communicative with me and with my staff. The transfer to Quest was seamless. Until I retired, their availability was impeccable. They are very adept and are at the highest professional level. To any health care provider looking for a new billing service, Quest will be a great associate."

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Jim Wolf

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