COMPREHENSIVE & SPECIALIZED
Medical Billing Services in Baltimore
We help you serve patients more profitably. Our experienced, specialized team of medical billing and coding professionals focus on the technical side of your business so that you can spend more time where it matters – caring for your patients.
Increase Your Billing Efficiency
Our experienced team of billing professionals is trained on all software systems, so we can handle whatever you currently use. We specialize in the technical side of the business, such as medical billing & coding, claim denials & rejections, accounts receivable, patient collections, and much more, so that you don’t have to worry about anything besides your patients’ wellbeing.
Software Specialized For Your Practice
We offer a variety of software choices from more than 15 of the top medical software developers so you can tailor your software to exactly what your practice needs. Our comprehensive systems make it easier for you and your patients with the inclusion of training, implementation, billing system integration, automatic patient reminders, E-prescribing, medication tracking, and a patient portal.
Our Esteemed EMR Partners
HIPAA Compliance Solutions
Our HIPAA compliance solutions allow you and your patients to be worry-free about the state of their sensitive data and information. Our team is trained in all aspects of HIPAA and this service includes a myriad of different precautions and protections, such as security, technical, and administrative safeguards, and much more.
Our coding services give you peace of mind about the accuracy and efficiency of your practice’s coding. With some of the most experienced coders and coder trainers in the industry, we provide a highly qualified team of credentialed CPCs (Certified Professional Coders) that work to ensure all of your claims and charges are correct the first time around. Our coders work with every medical specialty and also provide physician and staff ICD-10 training.
Our HIPAA compliant, web-based filing improves the efficiency of your practice’s workflow without compromising safety or security. Our team has been helping practices, like yours, complete their medical billing quicker and easier for over 45 years. Our professional coders are trained on optional EMR/EHR software upgrades and every other software in the industry, so you can decide what you think will work best for your individual practice.
Local Customer Service
Our local consultants and employees are able to provide a local, hands-on approach to customer service with the resources and expertise that comes with a national company. We have a dedicated customer service team that lives and works near you in Baltimore, so that you can take advantage of our personal, localized customer support model whenever you need it.
Along with a dedicated account manager to help you with all of your day-to-day needs, you’ll receive an in-person, monthly business review to discuss the state of the business and any changes or updates that may need to occur. With this practice, we’re able to ensure efficiency in all areas and stay on the same page as business partners.
Are we exceeding your expectations yet? How healthy is your practice? Along with a dedicated account manager that helps manage all of your day-to-day needs, all of our customers receive an in-person monthly business review which helps highlight QuestNS’ performance month-to-month and year-to-year. This monthly review allows us to partner with each of our customers to ensure efficiency in all areas (e.g. Accounts Receivable, Claims/Codes Submitted, Denials/Rejections, Employee Training, Office Processes, Overall Performance, etc.)
“We were a busy Urological group with four clinicians and had just been informed by our Medical Billing Service that they were closing their operation. We needed to associate with a new service quickly. We heard about Quest through our IPA, an organization where I am on the board. Quest was interested in working with more practices in our area and had a very good local and national reputation.
Adam and his team promptly visited with us. We had also met with other services but it became clear that Quest would be our choice. Quest was knowledgeable, hands-on, transparent, flexible, and ready to move ahead quickly. As promised, things did move ahead quickly and seamlessly.
Things have continued to work out well. In retrospect, Quest has been far superior to our previous billing service. It has been a pleasure to work with Adam and his team. I would recommend Quest without reservation.”
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