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What Is Offshore Medical Billing?
Offshore medical billing is when a billing company either employs or is entirely based overseas. Quest National Services is based in Orlando, Florida and the bulk of our account managers are located here or elsewhere in the United States. However, we employ billers from all over the world.
Accurate Medical Coding
A common mistake that medical professionals make when processing their own claims is inaccurate coding. Any type of medical practice is a busy place; it’s easy to not have very much time to spend finding the most accurate and specific codes. By outsourcing your medical billing to us, you’re gaining access to the knowledge and expertise needed to ensure the most specific and accurate coding, maximizing your collections.
Daily Claims Audit
We audit claims on a daily basis. This means that any new claims are filed right away, eliminating the risk of a claim being denied due to missing the deadline. Our daily audit doesn’t just check for new claims. It also examines the status of every single ongoing claim. This lets us know whether each claim requires further action in order to receive the collections due.
Follow-up with Insurance Providers
Once we’ve performed our daily audit of your outstanding claims, we’ll follow up with insurance companies that haven’t yet paid out. This prevents you from having to waste your valuable time chasing down insurance providers for payments. We’ll handle the process of contacting them for a follow-up whenever necessary.
Managing Claims Denials
Inaccurate coding and late filing are two reasons why an insurance company might deny a claim. Outsourcing your medical billing reduces the risk of those particular reasons for denial, but there are others. When this occurs, we’ll learn why the denial occurred and make the necessary adjustments before refiling.
Get a more profitable practice
Increase collections by 15%
Benefits of Offshore Claims Filing
While Quest National Services is located in Orlando, Florida, we do employ people all over the world. The reason for this is that it benefits our clients.
We Hire the Best Medical Billers
Because we’ll hire billers from both within the United States and from other countries, we have access to a wider pool of talent. We’re not limited to only billers located here and can seek out the best possible staff across the world.
Offshore Billing Can Save You Money
Offshore medical billing can also save our clients money. In some cases, the costs of employing billers in other countries are less than the costs of employment in the United States. When we save money, we can pass those savings on to our customers.
Constant Medical Billing Coverage
By employing billers from around the world, we also guarantee that there is always someone available to handle claims. Our billers work in different time zones and would therefore be available whenever billers in the United States were not.
What our clients are saying
"I would recommend Quest without reservation."
"We were a busy Urological group with four clinicians and had just been informed by our Medical Billing Service that they were closing their operation. We needed to associate with a new service quickly. We heard about Quest through our IPA, an organization where I am on the board. Quest was interested in working with more practices in our area and had a very good local and national reputation.
Adam and his team promptly visited with us. We had also met with other services but it became clear that Quest would be our choice. Quest was knowledgeable, hands-on, transparent, flexible, and ready to move ahead quickly. As promised, things did move ahead quickly and seamlessly.
Things have continued to work out well. In retrospect, Quest has been far superior to our previous billing service. It has been a pleasure to work with Adam and his team. I would recommend Quest without reservation."
Roderick Crocker, MD
Urologist, Cambridge Urological Associates
"They did a great job with our billing."
Dr. Duncan Gill
"…saving our practice tens of thousands of dollars."
"Quest National Services and Adam have been vital to the success of the Highland OBGYN practice. Quest National was able to take on our account in a very quick manner and has transitioned our practice from one software to another with little down time ultimately saving our practice tens of thousands of dollars. The team at Quest National have been the partners my growing OBGYN practice has needed. Most important for me is their ability to provide us redundancy when we otherwise wouldn’t have it. I couldn’t be more thankful for their dedication to our practice."Read More
OB/GYN, Southcoast Health
"Worked with our existing software so that we didn’t have to make expensive changes"
"My husband and I have a small practice but we were looking for a medical billing company to consult us. We originally started with a local company with some satisfaction. However, our biggest problem was that they wanted us to change our existing EMR to software that they worked with. Quest National Services worked with our existing software so that we didn’t have to make expensive changes to our infrastructure. That saved us a lot of time and headache. I would definitely say that was one of the main reasons for why we switched and why we continue to work with Quest. As a small practice, they helped us without draining our resources."Read More
"I was impressed almost immediately by their transparency and consistent communication"
"As an administrator of a multi specialty clinic, I was looking for a service that provided timely and consistent communication. I found in prior engagements with our prior 2 billing companies neither provided the level of communication or transparency our principals expected. When I was introduced to Quest I was impressed almost immediately by their transparency and consistent communication. We've been with them now 5 months and are so happy we made the move."Read More
"Quest has made the process so transparent and allowed us to increase our profits"
"Our company made the decision to outsource our medical billing to Quest and we have been incredibly pleased with the results. The knowledge, dedication, and customer service provided by their team is truly first class!
When we came to Quest, we had a hard time recovering our A/R and ensuring the accuracy of our billing. Quest has made the process so transparent and allowed us to increase our profits, while also pointing out and assisting in areas of improvement.
I really appreciate the work of Nancy and her team, and the responsiveness of the CEO, Adam. They both always find the time to address any questions or problems we are having!"
"Quest lowered our time in accounts receivable by close to two weeks"
"Quest has made a huge difference in our business, even within the limited amount of time that we’ve been using their services. We kept our current EMR and, in less than six months, Quest lowered our time in accounts receivable by close to two weeks! I couldn’t believe it. We’ve been very pleased with the services and responsiveness of their staff so far. We were able to get reimbursed faster which was so important. Moreover, Quest took over the burden of dealing with aging receivables so we could focus more on business. They offered so many options and services and we were able to find the perfect solution for us. Thanks to Adam and everyone at Quest!"Read More