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Medical Office Compliance Quick Guide

Access essential compliance resources, best practices, and guidelines to help your medical office stay aligned with HIPAA, billing regulations, and industry standards.

State-by-State Medical Compliance Resources

Each state directory is designed to help medical offices, billing teams, and administrators stay compliant with local and federal regulations. Explore state-specific Medicaid requirements, payer policies, documentation standards, and compliance guidelines to reduce risk, avoid penalties, and ensure smooth operations.

Alabama Medical Office Compliance

  • Records retention: Adults 7 years; minors 2 years after majority or 7 years from last contact, whichever is longer.
  • Surprise billing: Alabama mainly relies on federal No Surprises Act protections; see Alabama DOI guidance.
  • Telehealth: No general private-payer payment parity law; Alabama Medicaid allows audio-only and pays approved telehealth at parity.
  • Workers’ comp: Fee schedules are posted by the Alabama Department of Labor; professional claims commonly use CMS-1500.
  • Data breach: Notify without unreasonable delay and within 45 days; notify the AG if more than 1,000 residents are affected.

Stay compliant in Alabama

Alaska Medical Office Compliance

  • Records retention: Hospitals generally retain patient-care records 7 years after discharge; physician offices should also follow board closure/transfer guidance.
  • Surprise billing: Alaska mainly relies on federal No Surprises Act protections; see Alaska DOI guidance for covered situations.
  • Telehealth: Commercial plans must cover telehealth; no general private pay-parity law. Alaska Medicaid pays covered telehealth like in-person, including telephone.
  • Workers’ comp: Alaska posts its Workers’ Comp medical fee schedules online; physician services may be billed on CMS-1500 or 837P.
  • Data breach: Notify affected residents in the most expeditious time possible and without unreasonable delay; AG notice applies to certain no-harm determinations.

Stay compliant in Alaska

Arizona Medical Office Compliance

  • Records retention: Adults 6 years; minors 3 years after age 18 or 6 years after last service, whichever is longer.
  • Surprise billing: Arizona has a state surprise out-of-network dispute process; federal No Surprises Act rules also apply in covered cases.
  • Telehealth: Commercial plans cover telehealth and generally pay equivalent services at the same level; audio-only is allowed when video is not reasonably available.
  • Workers’ comp: Arizona’s Industrial Commission posts physician fee schedules online; billing must follow Commission-prescribed workers’ comp forms and codes.
  • Data breach: Notify affected individuals within 45 days; notify the Arizona AG if more than 1,000 residents are affected.

Stay compliant in Arizona

Arkansas Medical Office Compliance

  • Records retention: Medical records 10 years after last discharge; minors 2 years after age of majority.
  • Surprise billing: Arkansas primarily applies the federal No Surprises Act, with state implementation and enforcement support for covered disputes.
  • Telehealth: Private plans cannot impose higher telehealth cost-sharing; Arkansas law recognizes real-time audio-only telemedicine in certain cases.
  • Workers’ comp: The AWCC posts medical fee schedules online; use Commission workers’ comp forms and billing resources as applicable.
  • Data breach: Notify without unreasonable delay; report to the Arkansas AG when more than 1,000 individuals are affected in reportable cases.

Stay compliant in Arkansas

California Medical Office Compliance

  • Records retention: At least 7 years after discharge; unemancipated minors at least 1 year after age 18, and never less than 7 years.
  • Surprise billing: California AB 72 protects many non-emergency services at contracting facilities; federal No Surprises Act protections also apply.
  • Telehealth: California has private-payer payment parity; Medi-Cal reimburses covered audio-only telehealth when program rules are met.
  • Workers’ comp: California DWC posts the OMFS online; paper professional workers’ comp bills generally use the CMS-1500 form.
  • Data breach: Notify affected persons in the most expedient time possible without unreasonable delay; submit a sample notice to the AG if more than 500 residents are affected.

Stay compliant in California

Colorado Medical Office Compliance

  • Records retention: Colorado Medical Board guidance recommends 7 years after last treatment; minors 7 years after turning 18.
  • Surprise billing: Colorado has state surprise-billing protections for covered care; federal No Surprises Act protections also apply.
  • Telehealth: Colorado requires commercial coverage parity; Health First Colorado covers telemedicine, including some audio-only services.
  • Workers’ comp: CDLE posts Rule 18 medical fee schedules online; professional workers’ comp billing commonly uses CMS-1500.
  • Data breach: Notify affected residents within 30 days; notify the Colorado AG if 500+ Colorado residents are affected.

Stay compliant in Colorado

Connecticut Medical Office Compliance

  • Records retention: Keep medical records 7 years from last treatment, or 3 years after death.
  • Surprise billing: Connecticut bans many surprise bills for emergency and certain non-emergency out-of-network services; federal protections also apply.
  • Telehealth: Connecticut maintains payment parity for many telehealth services and permits audio-only telehealth in defined circumstances.
  • Workers’ comp: The WCC posts official practitioner fee schedules and forms online for Connecticut workers’ compensation billing.
  • Data breach: Notify affected residents and the Connecticut AG not later than 60 days after discovery.

Stay compliant in Connecticut

Delaware Medical Office Compliance

  • Records retention: Physicians generally retain records 7 years from the date of the last entry.
  • Surprise billing: Delaware mainly follows federal No Surprises Act protections; state DOI guidance supports implementation and enforcement.
  • Telehealth: Delaware requires telehealth coverage parity, and telemedicine may include audio-only when video is not available.
  • Workers’ comp: Delaware posts workers’ comp fee schedules online; professional billing commonly uses the CMS-1500 form.
  • Data breach: Notify affected residents without unreasonable delay and no later than 60 days; notify DOJ if 500+ residents are affected.

Stay compliant in Delaware

Florida Medical Office Compliance

  • Records retention: Physicians generally retain records at least 5 years from last patient contact; longer retention may be prudent for minors.
  • Surprise billing: Florida has state balance-billing protections for certain Florida-issued plans, and federal No Surprises Act rules also apply.
  • Telehealth: No general Florida payment-parity law; Florida Medicaid supports telehealth by phone, tablet, or computer, but simple telephone-only billing is limited.
  • Workers’ comp: Florida DFS posts workers’ comp reimbursement manuals and fee schedules online; provider medical billing rules apply to professional claims.
  • Data breach: Notify affected individuals as expeditiously as practicable, no later than 30 days; notify Florida Legal Affairs if 500+ residents are affected.

Stay compliant in Florida

Georgia Medical Office Compliance

  • Records retention: Providers generally retain key patient records at least 10 years from creation; hospitals follow separate hospital-retention rules.
  • Surprise billing: Georgia’s Surprise Billing Consumer Protection Act applies in covered cases; federal No Surprises Act protections may also apply.
  • Telehealth: No broad private-payer payment parity; Georgia law recognizes telehealth broadly, but standard telephone alone is not telemedicine.
  • Workers’ comp: Georgia SBWC posts medical fee schedules online; workers’ comp claims and disputes commonly use Board forms such as WC-14.
  • Data breach: Notify affected individuals without unreasonable delay; if 10,000+ residents are affected, also notify nationwide consumer reporting agencies.

Stay compliant in Georgia

Hawaii Medical Office Compliance

  • Records retention: Keep records at least 7 years after last entry; minors’ records during minority plus 7 years after majority.
  • Surprise billing: Hawaii mainly relies on federal No Surprises Act protections; check Hawaii Insurance Division resources for plan-specific rules.
  • Telehealth: Hawaii has payment parity; audio-only reimbursement is allowed in defined circumstances and is currently extended through Dec. 31, 2027.
  • Workers’ comp: Hawaii workers’ comp fee schedules are tied to Hawaii Medicare-based rates plus the supplemental medical fee schedule.
  • Data breach: Notify affected individuals following discovery without unreasonable delay; Hawaii’s general law does not set a fixed-day deadline.

Stay compliant in Hawaii

Idaho Medical Office Compliance

  • Records retention: Idaho has no single statewide physician-office rule; hospitals generally retain patient-care records 10 years, with some subrecords shorter.
  • Surprise billing: Idaho mainly relies on federal No Surprises Act protections; see Idaho DOI provider resources and disclosure guidance.
  • Telehealth: No general Idaho payment-parity rule identified; Idaho Medicaid/provider guidance supports virtual care, but audio-only coverage varies by program.
  • Workers’ comp: Idaho Industrial Commission posts the medical fee schedule online; professional workers’ comp claims commonly use CMS-1500.
  • Data breach: Idaho requires notice in the most expedient time possible and without unreasonable delay; AG notice is permitted, not generally mandatory.

Stay compliant in Idaho

Illinois Medical Office Compliance

  • Records retention: Hospitals must preserve medical records at least 10 years; many physician practices use a similar baseline and extend for minors.
  • Surprise billing: Illinois expanded state surprise-billing protections to align with federal No Surprises Act requirements in covered situations.
  • Telehealth: Illinois requires payment parity for many telehealth services through Jan. 1, 2028; Illinois Medicaid also allows audio-only in appropriate cases.
  • Workers’ comp: The IWCC posts medical fee schedules and billing guidance online; professional workers’ comp bills commonly use CMS-1500.
  • Data breach: Notify affected Illinois residents in the most expedient time possible and without unreasonable delay; additional AG/media notice may apply.

Stay compliant in Illinois

Indiana Medical Office Compliance

  • Records retention: Indiana Medicaid providers must retain supporting medical records 7 years from the date of service; many offices use 7 years as baseline.
  • Surprise billing: Indiana mainly points providers and patients to federal No Surprises Act protections for covered emergency and facility-based out-of-network care.
  • Telehealth: No broad Indiana commercial payment-parity rule identified; Indiana Medicaid covers select telehealth services, with some audio-only codes allowed.
  • Workers’ comp: Indiana workers’ comp provider resources and fee-dispute forms are posted online; professional billing commonly uses CMS-1500.
  • Data breach: Indiana requires notice to affected residents without unreasonable delay; businesses must also notify the Attorney General after a reportable breach.

Stay compliant in Indiana

Iowa Medical Office Compliance

  • Records retention: Physicians retain records at least 7 years from last service; minors follow Iowa Code section 614.8.
  • Surprise billing: Iowa mainly relies on federal No Surprises Act protections; see Iowa Insurance Division guidance.
  • Telehealth: No broad private-payer parity rule identified; Iowa Medicaid supports telehealth, including audio-only visits by telephone.
  • Workers’ comp: Iowa workers’ comp disputes are filed through eFlex; use current Iowa DWC medical billing and fee resources.
  • Data breach: Notify consumers without unreasonable delay; notify the Iowa AG within 5 business days if 500+ residents are affected.

Stay compliant in Iowa

Kansas Medical Office Compliance

  • Records retention: Physicians generally retain patient records at least 10 years from the date of service.
  • Surprise billing: Kansas mainly relies on federal No Surprises Act protections for covered emergency and facility-based out-of-network care.
  • Telehealth: Kansas requires coverage of covered telemedicine services; payment may be set like in-person reimbursement.
  • Workers’ comp: Kansas posts its medical fee schedule online; billing disputes are handled through the OSCAR system.
  • Data breach: Notify affected residents without unreasonable delay and as soon as possible; notify nationwide CRAs if 1,000+ notices issue.

Stay compliant in Kansas

Kentucky Medical Office Compliance

  • Records retention: Kentucky hospitals retain records 6 years from discharge; minors 3 years after majority, whichever is longer.
  • Surprise billing: Kentucky mainly points patients and plans to federal No Surprises Act protections for covered surprise bills.
  • Telehealth: Kentucky has commercial payment parity; audio-only encounters are recognized, and Medicaid reimburses covered telehealth with modality limits.
  • Workers’ comp: Kentucky’s physician fee schedule is reviewed every 2 years; use DWC forms and current medical-fee resources.
  • Data breach: Notify affected Kentucky residents in the most expedient time possible and without unreasonable delay.

Stay compliant in Kentucky

Louisiana Medical Office Compliance

  • Records retention: Physicians retain records at least 6 years from last treatment; diagnostic images generally 3 years, unless longer requested.
  • Surprise billing: Louisiana has state balance-billing disclosure rules, but many surprise-bill protections still flow through the federal No Surprises Act.
  • Telehealth: No broad general private-payer payment-parity rule identified; Louisiana authorizes telehealth, and Medicaid covers defined telehealth and remote monitoring services.
  • Workers’ comp: OWCA maintains the workers’ comp medical reimbursement schedule; professional claims commonly use HCFA-1500/CMS-1500 billing.
  • Data breach: Notify affected residents without unreasonable delay and no later than 60 days; notify the AG within 10 days after resident notice.

Stay compliant in Louisiana

Maine Medical Office Compliance

  • Records retention: No single statewide physician-office term found; hospitals generally retain records 7 years from discharge under licensing rules.
  • Surprise billing: Maine prohibits balance billing for surprise bills and many out-of-network emergency services, with patient cost-sharing limited to in-network amounts.
  • Telehealth: Maine requires telehealth coverage parity; MaineCare covers many telehealth visits, including phone visits where program rules allow.
  • Workers’ comp: Maine WCB posts medical fee schedules and provider billing resources online; board forms are also maintained centrally.
  • Data breach: Notify affected persons as expediently as possible and no later than 30 days; notify consumer reporting agencies if 1,000+ notices issue.

Stay compliant in Maine

Maryland Medical Office Compliance

  • Records retention: Adults 7 years after record creation; minors until age 18 plus 7 years.
  • Surprise billing: Maryland applies federal No Surprises Act protections to state-regulated carriers and directs consumers to NSA guidance.
  • Telehealth: Maryland permanently includes audio-only in telehealth and requires same-basis, same-rate reimbursement for covered telehealth services.
  • Workers’ comp: Maryland WCC posts the Medical Fee Guide online; provider medical claims use Form C-51 and CMS-1500 resources.
  • Data breach: Notify affected individuals as soon as reasonably practicable, but no later than 45 days; notify the Maryland AG before consumer notice.

Stay compliant in Maryland

Massachusetts Medical Office Compliance

  • Records retention: Physicians retain records 7 years from last encounter, or until patient reaches age 9 if longer.
  • Surprise billing: Massachusetts mainly points providers to federal No Surprises Act requirements and required consumer disclosures.
  • Telehealth: No broad permanent private-payer parity identified; MassHealth pays covered telehealth, including audio-only, at parity.
  • Workers’ comp: Massachusetts DIA posts workers’ comp medical rates online; follow current DIA medical billing guidance.
  • Data breach: Notify affected residents, OCABR, and the Attorney General as soon as practicable after a reportable breach.

Stay compliant in Massachusetts

Michigan Medical Office Compliance

  • Records retention: Patient records generally must be kept at least 7 years; certain MRI and mammography records 15 years.
  • Surprise billing: Michigan has its own surprise medical billing law; self-funded employer plans usually fall under federal NSA rules.
  • Telehealth: Michigan now has telehealth payment parity; Medicaid covers telemedicine, including approved audio-only services.
  • Workers’ comp: Michigan WDCA posts health care services fee schedules and manuals online for workers’ comp billing.
  • Data breach: Notify affected residents without unreasonable delay unless the breach is unlikely to cause substantial harm.

Stay compliant in Michigan

Minnesota Medical Office Compliance

  • Records retention: Hospital core records are permanent; other record portions 7 years, and minors’ records at least until majority.
  • Surprise billing: Minnesota prohibits balance billing in key NSA-covered situations, including certain facility-based and emergency services.
  • Telehealth: Minnesota requires telehealth coverage parity; audio-only policy has been temporary, so verify current payer program rules.
  • Workers’ comp: Minnesota DLI posts workers’ comp medical fee schedules online, including RBRVS professional-service reimbursement tables.
  • Data breach: Businesses must notify affected residents following discovery; Minnesota’s private-sector law sets no fixed-day deadline.

Stay compliant in Minnesota

Mississippi Medical Office Compliance

  • Records retention: Beginning Jan. 1, 2026, physicians retain records 10 years from the date the patient was last treated.
  • Surprise billing: Mississippi mainly relies on federal No Surprises Act protections for covered emergency and facility-based out-of-network care.
  • Telehealth: No broad private-payer parity rule identified; Mississippi Medicaid covers telemedicine, including real-time audio and/or visual communication.
  • Workers’ comp: MWCC posts the medical fee schedule online; professional workers’ comp billing commonly uses CMS-1500.
  • Data breach: Notify affected residents without unreasonable delay; Mississippi law does not set a fixed-day deadline.

Stay compliant in Mississippi

Missouri Medical Office Compliance

  • Records retention: Physicians retain patient records at least 7 years from the date of the last professional service.
  • Surprise billing: Missouri mainly follows federal No Surprises Act protections and provides a state external arbitration path for out-of-network surprise bills.
  • Telehealth: Missouri Medicaid covers telemedicine and telehealth; audio-only is included in the state’s telemedicine definition.
  • Workers’ comp: Missouri DWC provides healthcare-provider billing resources and medical-fee guidance for workers’ compensation claims.
  • Data breach: Notify affected individuals without unreasonable delay; Missouri law does not impose a fixed-day outer deadline.

Stay compliant in Missouri

Montana Medical Office Compliance

  • Records retention: No broad statewide physician-office retention term identified; Montana law expressly requires keeping records during access, amendment, and disclosure periods.
  • Surprise billing: Montana mainly points providers and patients to federal No Surprises Act protections for covered surprise-billing situations.
  • Telehealth: No general private-payer payment parity rule identified; Montana Medicaid posts telehealth reimbursement policy and audio-only billing updates.
  • Workers’ comp: Montana posts workers’ comp fee schedules online; payers use the applicable schedule and instruction set by date of service.
  • Data breach: Notify affected residents following discovery; Montana law does not set a fixed-day deadline or general AG-notice trigger.

Stay compliant in Montana

Nebraska Medical Office Compliance

  • Records retention: Nebraska has no general statewide physician-record retention period; set and follow a written retention policy.
  • Surprise billing: Nebraska mainly relies on the federal No Surprises Act, with added state protection for out-of-network emergency care.
  • Telehealth: Nebraska requires telehealth reimbursement parity; audio-only is expressly included for established-patient behavioral health and crisis services.
  • Workers’ comp: Nebraska Workers’ Compensation Court posts medical fee schedules online; professional paper billing commonly uses CMS-1500.
  • Data breach: Notify affected residents as soon as possible and without unreasonable delay; notify the Nebraska AG no later than resident notice.

Stay compliant in Nebraska

Nevada Medical Office Compliance

  • Records retention: Custodians of health care records generally retain records 5 years after receipt or production.
  • Surprise billing: Nevada has its own balance-billing protections; federal law also applies, and stricter Nevada payment rules can control.
  • Telehealth: Nevada requires telehealth coverage parity and reimbursement parity for certain services; standard telephone alone is generally excluded.
  • Workers’ comp: Nevada DIR posts the annual medical fee schedule online; workers’ comp providers also use Form D-35 and bill-appeal forms.
  • Data breach: Notify consumers in the most expedient time possible and without unreasonable delay; Nevada sets no fixed-day deadline.

Stay compliant in Nevada

New Hampshire Medical Office Compliance

  • Records retention: Board rules require retaining patient medical records at least 7 years from the patient’s last contact.
  • Surprise billing: New Hampshire now aligns state law with the federal No Surprises Act and offers a state IDR path.
  • Telehealth: New Hampshire requires telehealth coverage parity and reimburses all telehealth modes, including video, audio, and audio-only.
  • Workers’ comp: New Hampshire DOL posts workers’ comp forms online; providers must submit the NH Workers’ Compensation Medical Form.
  • Data breach: Notify affected individuals as quickly as possible; notify the regulator or New Hampshire AG with the expected notice date and count.

Stay compliant in New Hampshire

New Jersey Medical Office Compliance

  • Records retention: Physicians must maintain treatment records 7 years from the date of the most recent entry.
  • Surprise billing: New Jersey has its own out-of-network consumer protection law; federal No Surprises Act protections also apply.
  • Telehealth: Covered telehealth is reimbursed on the same basis as in-person care; audio-only is allowed, but physical-health audio-only parity is limited.
  • Workers’ comp: New Jersey posts medical fee schedules online through NJDOBI; use current state workers’ comp billing resources and forms.
  • Data breach: Notify affected residents without unreasonable delay and report qualifying breaches to New Jersey State Police.

Stay compliant in New Jersey

New Mexico Medical Office Compliance

  • Records retention: Retain records at least 2 years beyond insurance, Medicare, or Medicaid requirements; minors at least 2 years past age 18.
  • Surprise billing: New Mexico has state surprise-billing rules for regulated plans; federal No Surprises Act protections may also apply.
  • Telehealth: New Mexico parity laws require reimbursement for covered telemedicine like in-person care; Medicaid audio-only is now mainly behavioral-health focused.
  • Workers’ comp: The WCA posts its Health Care Provider Fee Schedule and Billing Instructions online for current workers’ comp billing.
  • Data breach: Notify affected residents within 45 days; notify the AG and major consumer reporting agencies if 1,000+ residents are affected.

Stay compliant in New Mexico

New York Medical Office Compliance

  • Records retention: Retain records at least 6 years after last service; minors at least 3 years after age 18 if longer.
  • Surprise billing: New York has longstanding surprise-bill protections for emergency and certain out-of-network facility-based services.
  • Telehealth: New York requires telehealth coverage and same-rate reimbursement for covered services; Medicaid includes audio-only telehealth.
  • Workers’ comp: New York workers’ comp uses the CMS-1500 universal billing form; electronic CMS-1500 submission is now required.
  • Data breach: Notify affected residents and also notify the NY Attorney General, State Police, and Division of Consumer Protection.

Stay compliant in New York

North Carolina Medical Office Compliance

  • Records retention: No fixed statewide physician term; hospitals keep adult records 11 years after discharge, minors until age 30.
  • Surprise billing: North Carolina mainly relies on federal No Surprises Act protections for covered emergency and facility-based out-of-network care.
  • Telehealth: No broad statewide payment-parity rule identified; NC Medicaid covers telehealth, virtual communications, and some audio-only services.
  • Workers’ comp: NCIC posts the medical fee schedule online; professional bills use HCFA/CMS-1500-based workers’ comp billing requirements.
  • Data breach: Notify affected residents without unreasonable delay; North Carolina law does not set a fixed-day deadline.

Stay compliant in North Carolina

North Dakota Medical Office Compliance

  • Records retention: Physicians retain records at least 7 years from the last date of service.
  • Surprise billing: North Dakota mainly relies on federal No Surprises Act protections; see Insurance Department guidance for covered cases.
  • Telehealth: Coverage parity applies; North Dakota Medicaid allows audio-only telehealth when video is unavailable and documented.
  • Workers’ comp: WSI posts fee schedules online; professional billing commonly uses CMS-1500 or electronic 837P submission.
  • Data breach: Notify residents without unreasonable delay; notify the Attorney General if the breach exceeds 250 individuals.

Stay compliant in North Dakota

Ohio Medical Office Compliance

  • Records retention: No single universal physician-retention rule identified; Ohio record-retention requirements vary by provider type and setting.
  • Surprise billing: Ohio has its own surprise-billing law limiting patient cost-sharing to in-network amounts in covered cases.
  • Telehealth: Ohio permits telehealth broadly; Ohio Medicaid includes covered telehealth services and allows some non-video modalities, including telephone.
  • Workers’ comp: Ohio BWC posts fee schedules online; professional workers’ comp billing commonly uses CMS-1500 or the C-19 service invoice.
  • Data breach: Notify affected Ohio residents without unreasonable delay if a qualifying breach creates material identity-theft or fraud risk.

Stay compliant in Ohio

Oklahoma Medical Office Compliance

  • Records retention: Medical records are generally retained 5 years after last visit; minors 3 years past majority.
  • Surprise billing: Oklahoma has no separate state surprise-billing law; federal No Surprises Act protections are the main rule.
  • Telehealth: Oklahoma has telehealth payment parity; Medicaid separates audio-only from telehealth and covers approved audio-only services.
  • Workers’ comp: Oklahoma WCC posts medical fee schedules online; professional claims commonly use the 1500/CMS-1500 format.
  • Data breach: Notify affected residents without unreasonable delay; AG notice is required if 500+ residents are affected.

Stay compliant in Oklahoma

Oregon Medical Office Compliance

  • Records retention: Oregon Medical Board advises keeping patient records at least 10 years after last patient contact.
  • Surprise billing: Oregon bans many surprise medical bills under state law and added protections starting January 1, 2022.
  • Telehealth: Oregon requires same reimbursement as in-person care; OHP covers video, phone, and online visits.
  • Workers’ comp: Oregon WCD posts fee schedules online; professional workers’ comp bills use CMS-1500 with supporting chart notes.
  • Data breach: Notify within 45 days; report to Oregon DOJ if more than 250 consumers are affected.

Stay compliant in Oregon

Pennsylvania Medical Office Compliance

  • Records retention: Physicians retain records 7 years from last service; minors until 1 year after majority.
  • Surprise billing: Pennsylvania mainly follows the federal No Surprises Act for covered surprise-billing situations.
  • Telehealth: Commercial plans must cover telemedicine under Act 42; Medicaid FFS pays parity, and audio-only remains allowed in some programs.
  • Workers’ comp: Pennsylvania posts workers’ comp fee schedules online; medical bills use HCFA-1500 or UB-92 successor forms.
  • Data breach: Notify affected residents without unreasonable delay; Pennsylvania law does not set a general fixed-day deadline.

Stay compliant in Pennsylvania

Rhode Island Medical Office Compliance

  • Records retention: Medical practices should store records at least 7 years after the most recent patient encounter.
  • Surprise billing: Rhode Island mainly relies on federal No Surprises Act protections; see OHIC and carrier balance-billing notices.
  • Telehealth: Rhode Island Medicaid allows telemedicine billing; check current RI Medicaid guidance for covered modalities and billing rules.
  • Workers’ comp: RI DLT posts the workers’ compensation medical fee schedule online; medical providers also use DWC medical forms.
  • Data breach: Notify affected persons and the Rhode Island AG within 45 days when more than 500 Rhode Islanders are affected.

Stay compliant in Rhode Island

South Carolina Medical Office Compliance

  • Records retention: Physicians retain adult records 10 years from last treatment; minors’ records follow separate longer-retention rules.
  • Surprise billing: South Carolina mainly relies on federal No Surprises Act protections for covered emergency and facility-based out-of-network care.
  • Telehealth: No broad statewide private-payer parity rule identified; Medicaid has permanent telephonic and telehealth flexibilities in some programs.
  • Workers’ comp: The WCC posts medical fee schedules online; professional billing follows the Medical Services Provider Manual.
  • Data breach: Notify affected residents in the most expedient time possible and without unreasonable delay; no fixed-day deadline in general law.

Stay compliant in South Carolina

South Dakota Medical Office Compliance

  • Records retention: No single statewide physician-office term identified; licensed hospitals retain records at least 10 years from service.
  • Surprise billing: South Dakota mainly relies on federal No Surprises Act protections; see DOI consumer guidance for covered surprise bills.
  • Telehealth: South Dakota law authorizes telehealth broadly; Medicaid allows audio-only in qualifying cases and excludes originating-site fees for audio-only.
  • Workers’ comp: South Dakota DLR maintains workers’ comp rates, forms, and medical fee-schedule rule updates online.
  • Data breach: Notify affected persons no later than 60 days after discovery; also notify consumer reporting agencies when required.

Stay compliant in South Dakota

Tennessee Medical Office Compliance

  • Records retention: No single universal physician-office term found in current public Tennessee sources; verify specialty, facility, and payer-specific retention rules.
  • Surprise billing: Tennessee mainly relies on federal No Surprises Act protections for covered emergency and facility-based out-of-network care.
  • Telehealth: Tennessee requires telehealth reimbursement consistent with in-person care for the same covered service; confirm payer rules for audio-only.
  • Workers’ comp: Tennessee posts its workers’ comp medical fee schedule online; follow the MFS handbook and current billing rules.
  • Data breach: Notify affected residents no later than 45 days after discovery or notice of a reportable breach.

Stay compliant in Tennessee

Texas Medical Office Compliance

  • Records retention: Physicians generally retain medical records at least 7 years from the last treatment date.
  • Surprise billing: Texas has its own balance-billing protections and IDR process; federal No Surprises Act protections also apply.
  • Telehealth: No broad commercial same-rate parity rule confirmed; Texas Medicaid covers telemedicine, telehealth, and some audio-only services.
  • Workers’ comp: Texas DWC posts medical fee guidelines online; professional workers’ comp reimbursement follows Chapter 134 methodologies.
  • Data breach: Report breaches affecting 250+ Texans to the AG within 30 days; affected consumers must also be notified.

Stay compliant in Texas

Utah Medical Office Compliance

  • Records retention: No single universal physician-office retention term was confirmed in current public Utah sources; follow provider-specific and federal program rules.
  • Surprise billing: Utah mainly points consumers and providers to federal No Surprises Act protections for covered surprise-billing situations.
  • Telehealth: Utah requires telehealth coverage parity and commercially reasonable reimbursement; verify current payer policy for audio-only services.
  • Workers’ comp: Utah Labor Commission annually sets medical fee standards online; providers also file Form 123 for initial work injuries.
  • Data breach: Notify affected residents without unreasonable delay; notify the AG and Utah Cyber Center if 500+ residents are affected.

Stay compliant in Utah

Vermont Medical Office Compliance

  • Records retention: No single universal physician-office term confirmed in current public Vermont sources; hospitals commonly use a 10-year baseline.
  • Surprise billing: Vermont mainly points patients and providers to federal No Surprises Act protections for covered surprise-billing situations.
  • Telehealth: Vermont keeps reimbursement parity for in-person, telemedicine, and audio-only telephone services under current law.
  • Workers’ comp: Vermont maintains a workers’ compensation medical fee schedule; professional workers’ comp billing commonly uses CMS-1500.
  • Data breach: Notify the Attorney General or DFR within 14 business days of discovery; consumer notice generally no later than 45 days.

Stay compliant in Vermont

Virginia Medical Office Compliance

  • Records retention: Keep records at least 6 years after last patient encounter; minors until age 18, with at least 6 years retention.
  • Surprise billing: Virginia has its own balance-billing protections for covered services, and federal No Surprises Act protections also apply.
  • Telehealth: Virginia requires coverage for telemedicine services; state law broadly includes telephone and audio-only modalities in telehealth definitions.
  • Workers’ comp: Virginia Workers’ Compensation Commission posts medical fee schedules online; professional workers’ comp billing commonly uses CMS-1500.
  • Data breach: Notify affected residents without unreasonable delay; if 1,000+ notices issue, also notify the Attorney General and nationwide CRAs.

Stay compliant in Virginia

Washington Medical Office Compliance

  • Records retention: No single universal physician-office term confirmed; Washington hospitals now retain medical records at least 26 years from creation.
  • Surprise billing: Washington’s Balance Billing Protection Act covers key emergency, facility-based, and certain ground ambulance surprise bills.
  • Telehealth: Washington requires telehealth reimbursement parity; audio-only is covered with an established relationship and advance billing consent.
  • Workers’ comp: L&I posts medical aid rules and fee schedules online; professional paper workers’ comp billing uses CMS-1500.
  • Data breach: Notify consumers within 30 days of discovery; Washington also requires Attorney General notice in covered private-sector breaches.

Stay compliant in Washington

West Virginia Medical Office Compliance

  • Records retention: West Virginia Board of Medicine guidance requires physicians to keep patient records at least 3 years after the last encounter.
  • Surprise billing: West Virginia mainly relies on federal No Surprises Act protections for covered emergency and facility-based out-of-network care.
  • Telehealth: West Virginia covers telehealth if in-person care is covered; audio-only is allowed, and reimbursement is negotiated with the payer.
  • Workers’ comp: West Virginia Insurance Commissioner posts the medical reimbursement schedule online; professional workers’ comp billing commonly uses CMS-1500.
  • Data breach: Notify affected residents following discovery if misuse causes or is likely to cause identity theft or fraud; no fixed-day deadline is stated.

Stay compliant in West Virginia

Wisconsin Medical Office Compliance

  • Records retention: Physicians and PAs retain patient records at least 5 years after the date of the last entry.
  • Surprise billing: Wisconsin mainly relies on federal No Surprises Act protections for covered emergency and in-network facility situations.
  • Telehealth: No general Wisconsin telehealth payment-parity law was confirmed; Wisconsin Medicaid supports telehealth by phone, computer, or tablet.
  • Workers’ comp: Wisconsin does not use a workers’ comp medical fee schedule; billing disputes go through DWD health cost dispute processes.
  • Data breach: Notify affected residents without unreasonable delay; notify nationwide consumer reporting agencies if 1,000+ notices are required.

Stay compliant in Wisconsin

Wyoming Medical Office Compliance

  • Records retention: No single universal physician-office retention term was confirmed in current public Wyoming primary sources; follow board, payer, and program rules.
  • Surprise billing: Wyoming mainly relies on federal No Surprises Act protections for covered surprise-billing situations.
  • Telehealth: Wyoming allows telehealth and recently expanded cross-state telehealth practice; verify payer rules for audio-only reimbursement.
  • Workers’ comp: Wyoming DWS posts workers’ comp fee schedules and provider bulletins online; use current Chapter 9 fee schedule guidance.
  • Data breach: Notify affected consumers following a reasonable, prompt investigation when misuse occurred or is reasonably likely; no fixed-day deadline is stated.

Stay compliant in Wyoming