Urgent Care

Specialized for your practice

Urgent Care medical billing

Increase your revenue by 7.5% and decrease your time in A/R with medical billing services tailored to urgent care providers like you. Our first-in-class medical billing services can help hospitals and clinics of any size nationwide serve patients more profitably, so you can focus on your work and leave the rest to us.

Doctors working together

Understanding Urgent Care and Medicare

Urgent care centers interact with Medicare in a very unique way — for now. Although regulations are ever-changing, we can make sure that you get maximum revenue while remaining compliant with CMS guidelines and POS-20 codes. For now, Urgent care centers’ relationship to Medicare is frustrating, but we can make sure that you still get paid what you deserve while staying on top of changing regulations.

We know that complex codes are the norm

When it comes to Urgent care centers, many codes that are regularly used are complex. This means that your team has to understand the specific requirements for each code, or else you could face painful audits and slow payment. Whether it’s common codes like 99214 and 99204, or something more arcane, our team has the resources to make sure that every single code’s complex requirements are properly met.

Doctor working with patient

Doctor equipment

Place of service codes get the attention they deserve

Place of service codes are usually fairly simple, but can be confusing when it comes to Urgent care billing. Code POS-20 is designated for Urgent care centers, but unfortunately doesn’t always result in the payment you deserve, especially when it comes to Medicare. We’re able to follow place of service code requirements to stay compliant, while making sure that you always receive maximum revenue.

CMS guidelines and bundling? No problem

Although many codes used in Urgent care centers are more general, the codes that are unique to this type of service are fairly complex. Common codes like S9083 and S9088 can bundle in complicated ways, and it can be confusing to understand when they should even be used at all. Our team is knowledgeable about Urgent care in particular, as well as insurance and payer guidelines, so everything is always fully compliant and properly bundled.

Doctors wokring at front desk

We understand Urgent Care billing better

Quest's specialty medical billing services are increasing revenue & decreasing clearinghouse rejections for our clients. On average our clients are reporting an:

Increase First-Pass Claim Resolutions Rates to 90% & Above: Quest's medical billing solution is reducing data entry errors & clearinghouse rejections below the national average. By consistently analyzing and optimizing claims procedures, Quest National Services is ensuring our practices are getting paid First Pass rates, and getting paid faster.

Increase Net Collection Rates To 95%-99%: Leveraging an efficient submission process and following up on outstanding amounts from patients and carriers means that Quest National Services is ensuring that rightly due claims do not go uncollected.

Increase Reimbursements by 10% - 20%: With an increase in FPA & decrease in overdue and outstanding revenue, pathology practices are seeing a 10-20% increase in cash flow almost immediately. Reduce your stress by outsourcing to Quest.

Your success is our success

We view ourselves as partners in your business because we get a percentage of your collections. We build partnerships with each of our clients, not just vendor-client relationships. At the end of the day, your success is our success, and we love working alongside our clients to build thriving businesses together.

Doctor and businessman talking

Keep your focus on your patients

Our practice is equipped with state of the art billing software which can work with nearly any hospital or clinic's Electronic Medical Record systems. Submitting your claims to the proper payer will be a quick and efficient process tailor made to translate to consistent, robust revenue for your practice. We'll help you stop worrying about claims pick-up, office clutter, and slow payment.

Doctor and patient talking

How we can help

Our partnership with you involves educating ourselves on any contracts that your practice has signed. This includes claims address, denial appeal process, claims reimbursement rates, capitation rates, and any additional details specific to your practice that can lead to increased revenue. We are experts in claims appeal and will put in the effort to appeal any claim that is not processed according to your contracts.

We consider ourselves an extension of every practice we serve, and you can rely on us for consistent, professional and timely claims processing. We also provide you with routine reports for your review, and are available to discuss your business at your convenience so that we can move forward together.

Working on computer

Serve patients more profitably

At QuestNS, we understand that the goal of your office is to provide top-notch care for patients that are suffering from difficult and hard-to-diagnose conditions. Our goal is aligned with this, and we strive to clear away the mundane tasks in order to allow the medical experts to focus on the medical aspects of the practice. Our experts also work hard to ensure the highest degree of return from services performed so that practices can continue to function at optimal levels and offer patients the very best services.

Awards & certifications

Let us be your trusted partner

Magnus Proud Sponsor

Magnus Proud Sponsor

kareo advisory board member 2016-1027

Kareo Advisory Board

Kareo premier partner

Kareo Connect Premiere Partner

10 most promising revenue cycle management soluton providers 2016

10 Most Promising Revenue Cycle Management Solution Providers

Magnus Proud Sponsor

Magnus Proud Sponsor

kareo advisory board member 2016-1027

Kareo Advisory Board

Kareo premier partner

Kareo Connect Premiere Partner

10 most promising revenue cycle management soluton providers 2016

10 Most Promising Revenue Cycle Management Solution Providers

Easy integration

We work with your software

We believe you should be able to continue working with software that is transparent and that you are familiar with. Our medical billing services allow you to use your existing software so that there is no downtime, no training, and no additional costs. This allows you to serve your patients more profitably.

AdvancedMDEPICMediSoftNEXTGENIntergyKareoCareCloudAllScriptsGE CentricityMediTouchCollaborateMDeClinicalWorksOur Software Solution Brands for Medical Billing Services

We work with over 15 practice management softwares, like those listed above.

Don’t see yours? Contact us to see if we work with your software.

Ask about our software solutions

Step 1: Call us or submit a form

An expert practice consultant is waiting to serve you

Step 2: Review proposal in one phone call

Analyze your practice’s needs and review services that may increase profitability

Step 3: Finalize your contract

We can start serving you in as little as 5 days

  1. Step one: Call us or submit a form An expert practice consultant is waiting to serve you
  2. Step two: Review proposal in one phone call Analyze your practice’s needs and review services that may increase profitability
  3. Step three: Finalize your contract We can start serving you in as little as 5 days