Payer Contacts, IDs & Links
Arizona Provider Portal Directory
Find Arizona Medicaid and commercial payer portals, provider contacts, claims resources, and electronic submission details—all in one place. Quickly access the payer information your team uses most.
Arizona Payer Resources
Arizona Billing and Portal Access
Arizona billing workflows often involve moving between AHCCCS provider tools, managed care plan portals, KidsCare-related resources, and commercial payer websites. Tasks like eligibility verification, claim status checks, remittance review, prior authorization research, and electronic claim setup are often handled across different systems depending on the payer.
Most Arizona practices work across a mix of AHCCCS coverage, KidsCare, AHCCCS Complete Care or other managed care plan participation, and commercial insurers, each with its own portal structure and submission process. Consistent access to those payer resources is part of maintaining steady billing operations and avoiding unnecessary delays during follow-up.
Claims Resources
Quick access to official claims and payment pages for common Arizona payers.
Provider Portals
Find the right login path for eligibility, claim status, remits, and account tools.
Key Contacts
Reference important provider phone numbers without digging through multiple sites.
EDI Notes
See available payer ID guidance and where your team should confirm setup details.
Arizona Directory
Arizona Payer Contacts, Portals, and Billing Notes
Use this table to access commonly used Arizona payer portals, provider contacts, and claims resources. For claim-specific questions or submission requirements, confirm details directly with the payer.
| Payer | Plan Type | Portal / Claims Resource | Main Provider Contact | EDI / Payer ID Note |
|---|---|---|---|---|
| AHCCCS | Arizona Medicaid / fee-for-service and core state provider tools | AHCCCS Online Provider Portal | Provider Service: 602-417-7670 | Use AHCCCS EDI resources and confirm trading partner setup with the state and your clearinghouse |
| Arizona Complete Health | AHCCCS managed care and other plan types vary by product | Arizona Complete Health Provider Portal | Claims and payment page | Confirm payer setup, electronic transaction requirements, and clearinghouse routing before submission |
| Mercy Care | AHCCCS managed care and other plan types vary by product | Mercy Care provider portal | Claims page | Mercy Care uses Availity for many provider portal functions; verify claim routing by product and contract |
| Health Choice Arizona | AHCCCS managed care and other plan types vary by product | Health Choice Arizona provider portal | Provider portal coordinator: 480-760-4651 | Use the plan portal to review claims, prior authorizations, forms, and other provider resources |
| UnitedHealthcare Community Plan Arizona | AHCCCS managed care, commercial, and Medicare Advantage varies by plan | Arizona health plan resources | Claims and payments page | Verify payer ID by claim type and clearinghouse configuration |
| AZ Blue | Commercial and other plan types vary by product | AZ Blue provider home | Provider portal login | Claims and remits resources are accessed through Availity Essentials in the AZ Blue Payer Space |
| Aetna | Commercial and Medicare Advantage varies by plan | Aetna on Availity | Use Availity for claims, eligibility, authorizations, and referrals | Verify payer ID by product and clearinghouse |
| Cigna Healthcare | Commercial | Submit claims and portal tools | Cigna for Health Care Professionals portal | Medical payer ID listed as 62308 |
Workflow Guidance
How To Use This Directory Effectively
This directory works best as an operational reference that staff can return to during daily billing work. It can help standardize where payer information is accessed and reduce time spent searching across separate websites.
Best practices
- Bookmark this page for billers, practice managers, and front-office staff.
- Verify payer IDs before first submission or when changing clearinghouses.
- Refresh this page regularly to keep phone numbers, portal links, and claims notes current.
Arizona Medicaid
AHCCCS
The AHCCCS Online Provider Portal is one of the most important links for in-state billing teams. It supports core functions such as member eligibility and enrollment checks, claims submission and status review, and prior authorization inquiries.
For many Arizona practices, this is the first stop for Medicaid activity and general AHCCCS provider reference materials.
Arizona Medicaid Managed Care
Arizona Complete Health, Mercy Care, Health Choice, and UnitedHealthcare
Arizona practices often work across multiple AHCCCS managed care plans, which means staff need fast access to different claim tools, provider contacts, and prior authorization pathways. Keeping those links organized can reduce follow-up delays and cut down on submission errors.
These plans are often central to day-to-day billing activity across the state and are worth keeping near the top of the directory.
Recommended priorities on the Arizona page:Payer-by-Payer Resource Hub
Arizona Payer Notes
Commercial Payer Access
AZ Blue, Aetna and Cigna Provider Tools
Arizona billing teams also need easy access to commercial payer workflows. AZ Blue offers provider resources and portal access, Aetna uses Availity as a major provider access point, and Cigna offers claims resources through its provider portal and claim submission pages.
Including commercial payer links alongside Medicaid resources creates a more complete reference point for practices working across multiple plan types.
Helpful use cases
- Eligibility verification for scheduled visits and follow-up care
- Claim status review when payments are delayed or unclear
- Authorization research before high-cost or specialty services
Frequently Asked Questions
Is this page meant to replace payer websites?
No. This page is designed as a fast-access resource hub. Staff should still verify submission requirements, portal instructions, and payer IDs on the official payer site before acting.
Why not list every payer ID on the page?
Some payer IDs vary by claim type, product line, clearinghouse, or transaction. Listing only verified information and prompting users to confirm setup helps reduce avoidable submission errors.
Who should use this Arizona payer directory?
This page is useful for independent practices, physician groups, hospitals, billing companies, credentialing teams, and revenue cycle staff handling Arizona claims.